As a valued customer, your satisfaction is important to us. Print materials may be returned within 30 days of shipping. To speed up your request, please have the reason you wish to return the materials, your packing list, and the invoice available.
- Before returning any materials, you must contact n2y to receive a Return Materials Authorization (RMA) to include with the shipment. Please email sales@n2y.com or call 800.697.6575 ext. 1114 to request an RMA.
- Materials returned must be unopened and in a resalable condition for refund or exchange
- Materials that arrived damaged may be exchanged for identical items within 30 days of shipping.
- n2y is not responsible for return shipping costs unless the shipment is based on an order fulfillment error or the materials were damaged in transit.
- n2y must receive the returned materials within 30 days of receiving the RMA approval.
- n2y reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.
All return paperwork is processed within three business days.