While n2y provides a home access option for some solutions through the student login feature, service providers are responsible for enabling it. Service providers (teacher, SLP, OT, etc.) may provide log in information and/or distribute materials to parents through their own preferred methods that align with their personal policies. Please reach out to your service provider for additional information and/or troubleshooting.
Please note that n2y will not reset student passwords or otherwise provide access to sensitive information. Only service providers can reset student passwords.