The message “Student Does Not Exist” occurs when an invalid username is entered for a student. Here are three simple troubleshooting steps to resolve the issue.
- Ensure that the Student has the Username and Password method listed for their login setting.
- Double check the spelling of the username.
- Check your browser settings to see if it is auto filling a previously saved misspelled/incorrect username.
Learn how to locate your student’s login method and username here.