The message “Student Does Not Exist” occurs when an invalid username is entered for a student.
Here are three simple troubleshooting steps to resolve the issue:
- Ensure that the Student has the Username and Password method listed for their login setting.
- Double-check the spelling of the username.
- Check your browser settings to see if it is auto-filling a previously saved misspelled/incorrect username.
Learn how to locate your student’s login method and username here.