FAQs

Total Solution
- How Can a Paraprofessional Support a Teacher or Service Provider Using n2y Solutions?
- Why can't I see or scroll? Why are the words off of the screen? Why is it blurry?
- Why Am I Getting a Message That Says I Need to Be Authenticated? Why Am I Getting Immediately Logged Out of n2y.com?
- Are n2y Solutions Eye Gaze Compatible?
- Can I Assign Lessons to My Whole Class at Once?
- I am Making Video Lessons for my Students in Response to COVID-19. Can I Use n2y Materials in my Recordings?
Professional Learning
- How Do I Complete the Final Assessment for my Live Virtual Professional Learning?
- How Can I View My Teacher's Completed Self-Paced Assignments for Their Live Virtual PL?
- How Do I Submit an Assignment in Professional Learning?
- I am Having Trouble Accessing the Professional Learning Website. How Can I Get Started?
- Live Panel Q&A - March 16, 2020
- Who Should Attend On-Site Professional Learning? Is There a Limit on the Number of People Who Can Attend?
Unique Learning System
- How Does the Profile Connect to a Student's IEP?
- How Do I See the Content on My Plan for the Next Day/Week/Month?
- Will the Content in the Unique Learning System Materials be Updated to Reflect What is Going on in the World Today?
- What Type of Assessments are There in Unique Learning System? What is the Difference Between a Monthly Checkpoint and a Benchmark Assessment?
- Why Doesn't the Reading Observation Cover Level A or aa?
- Why is my student getting a "Keep working" or "I am Done" message in Student View?
My Account
- Can my Students and Staff Log Into n2y with Microsoft Azure AD SSO (Single Sign-On) ?
- What is an Add / Drop Day?
- Does n2y work with Clever?
- Will Students Only See Lessons During My Schedule Times? How Can My Students See Lessons All Day?
- How Do I Sign Up for a Free Trial of n2y Solutions?
- Why Do I Keep Getting Prompted to Add Students?