FAQs

Total Solution
- How Can I Assign Newly Added Content to My Students?
- How Do I Set Up New Content Notifications?
- How Can I Keep My Students on the n2y Website? Can I Create a Shortcut to Student View?
- Is There an End-of-Year Checklist?
- How to License Users and Seat Students in Polaris and Inspire
- What is Smart Start
Professional Learning
- Are the Smart Start Live Work Sessions Recorded?
- How To Generate a Custom Report
- How to Use the Course Dashboard
- How to Register for a Smart Start Live Interactive Session
- How To Complete the Final Assessment for Live Virtual Professional Learning
- I Can’t Tell if My Staff Is Completing Their Professional Learning
Unique Learning System
- How Can I Administer Benchmark Assessments?
- Can I Assign Content to a Shared Student with a Different Grade Band?
- Where is the September Unit?
- Which Benchmark Assessments Should I Administer to My Student(s)?
- What Happens to the Inactive Unique Learning System Benchmarks? Which New Benchmark Replaces the Inactive Benchmark?
- Why are the New and Improved Benchmarks not showing up in the Benchmark report?
My Account
- Why Don’t I Have Access to My New License?
- How to Set Up a Student With Microsoft SSO
- Why Am I Getting The Message User Cannot Be Replaced? Why Isn't Replace User Working?
- Can My Students and Staff Log Into n2y with Microsoft Azure AD SSO (Single Sign-On) ?
- Can I Upload or Create Activities with Boom Cards or Teachers Pay Teachers?
- What is an Add / Drop Day?
Administrator
- How Do I Monitor Implementation and Progress in My District?
- How To View Smart Start Progress as an Administrator
- How To Use The Administrator Dashboard
- How to Generate the Group Login Statistics Report
- Can Student Data be Transferred?
- How To Renew Your Subscription or Add More Licenses